

Operations Transformation HUB
Returns & Refunds Policy
Effective Date: January 11, 2025
​​​​​​​​​​1. Introduction
At transformopshub.com ("we," "our," "us"), we are committed to ensuring a seamless and transparent experience for our customers. This Returns & Refunds Policy outlines the terms and conditions under which refunds or cancellations may be granted for our courses, memberships, and other services.
​​
​​​​​​2. General Refund Eligibility
Refunds are only available for eligible purchases as outlined below. To request a refund, you must meet the criteria specified for each type of purchase.​​
​​
3. Membership Subscriptions
Starter Circle ($79):
-
Refund requests must be submitted within 7 days of purchase
-
A full refund will be granted only if less than 25% of the course content has been accessed
​
Transformation Community ($299):
-
Refund requests must be submitted within 7 days of purchase
-
A full refund will be granted only if less than 25% of the course content has been accessed
Quantum Club ($3299):
Due to the premium nature of this membership, refunds are available only under the following conditions:
-
Refund requests must be submitted within 7 days of purchase
-
Less than 10% of the mentoring sessions, workshops, or content has been accessed
No refunds will be provided for additional add-ons or certifications purchased as part of the Quantum Club
A partial refund may be granted if more than 25% but less than 50% of the course content has been accessed
4. Courses and Add-Ons
We may share your information in situations including:
-
Standalone courses, certifications, or add-ons are non-refundable unless explicitly stated during the purchase process
-
If a technical issue prevents you from accessing purchased content, you must notify us within 7 days for resolution or a potential refund
​​
​​5. Refund Process
All refund requests must be sent via email to support@transformopshub.com with the following details:
-
Full Name
-
Email ID used for purchase
-
Invoice
-
Refund Reason
Refunds will be processed within 10-15 business days upon approval and will be issued to the original payment method used at the time of purchase.
​
6. Non-Refundable Items
-
Completed courses or sessions
-
Add-ons such as certifications, capstone projects, or exclusive webinars
-
Lifetime community access fees
-
Done-for-you services (e.g., LinkedIn optimization, website building)
​​
​7. Exceptional Circumstances
We understand that unforeseen circumstances can arise. In such cases, refund requests will be reviewed on a case-by-case basis. Examples may include:
-
Technical issues preventing access to content (unresolved by support)
-
Medical emergencies or other unavoidable situations
​​​
8. Changes to this Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with the "Effective Date" updated accordingly. It is your responsibility to review this policy periodically.
​​​
9. Contact Us
If you have any questions need further clarification about this Returns & Refunds Policy, please contact us:
Email: info@transformopshub.com
Address: 2nd Floor, 235, 13th Cross Road, 2nd Stage, Indira Nagar, Bangalore, Karnataka, India. Pin code: 560038
Phone: +91 99001 93000